Who we are
Funteg International Limited ("Funteg", "we", "us") is a freight forwarding, customs brokerage and logistics company incorporated in Nigeria. We are the data controller for the personal data described in this policy.
This policy explains how we collect and use personal data when you visit www.funteg.com, request a quote, or contact us. It refers to the Nigeria Data Protection Act 2023, which sets out your rights over your personal data.
Information we collect
Information you give us
- Contact details: your name, company, business email address, phone and WhatsApp numbers, and preferred contact method.
- Shipment details: origin, destination, cargo description, weights, dimensions, dates, handling requirements and any instructions you provide.
- Documents you upload: for example invoices, packing lists or safety data sheets. These may contain personal data about other people, such as the names and addresses of shippers or consignees. Please share only what we need to quote.
- Communications: the content of emails, calls and WhatsApp messages you exchange with our team.
Information collected automatically
- Technical data: IP address, browser type, device information and the pages you request. Our hosting provider records these in server logs to keep the website secure and available.
- Cookies and similar technologies: described in our Cookie Policy.
How we use your information
| Purpose | Information used | Lawful basis |
|---|---|---|
| Preparing and sending your quote, and answering your questions | Contact and shipment details, uploaded documents | Taking steps at your request before entering into a contract; your consent |
| Arranging and performing a shipment you book with us | Contact and shipment details, shipping documents | Performance of a contract |
| Meeting customs, tax, regulatory and record-keeping duties | Shipment records and documents | Legal obligation |
| Keeping the website and our systems secure, and preventing spam and fraud | Technical data | Legitimate interests |
We do not use analytics or advertising tools on this website. We do not sell your personal data, and we do not use it for automated decision-making that has legal or similarly significant effects on you.
International transfers
International freight involves partners outside Nigeria, and our website service providers process data in other countries. We transfer personal data outside Nigeria only on a basis permitted by the Nigeria Data Protection Act 2023, for example where the transfer is necessary to perform a contract with you or to take steps you have asked for, such as sending your shipment details to a partner at origin.
How long we keep it
- Form submissions (quote requests, shipment update requests, document requests and messages): our retention period is 24 months. After that, the personal information is removed from our records. A minimal record without personal information may remain for reporting.
- Documents uploaded through our forms: our retention period is 12 months, after which they are deleted.
- Emails sent to us by the forms are kept under our separate mailbox-retention policy.
- Shipment, customs and accounting records for shipments you book: for as long as the law requires.
- Server logs: for a short period, as set by our hosting provider, for security purposes.
How we protect it
The website is served only over an encrypted (HTTPS) connection. Documents uploaded through our forms are kept private and shared only with the Funteg team handling the request. No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures appropriate to the risk.
Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- be informed about how your personal data is used;
- access a copy of your personal data;
- have inaccurate data corrected;
- have data deleted, or its use restricted, in certain circumstances;
- object to processing based on our legitimate interests;
- receive your data in a portable format, where applicable;
- withdraw your consent at any time, without affecting processing that has already taken place.
To exercise these rights, email [email protected]. We may need to confirm your identity before responding. If you are not satisfied with our response, you may complain to the Nigeria Data Protection Commission.
Children
Our services are for businesses and adults. We do not knowingly collect personal data from anyone under 18.
Changes to this policy
We may update this policy as our services or the law change. The "Last updated" date at the top shows when it was last revised. Significant changes will be highlighted on this page.
Contact us
Funteg International Limited
Isolo, Lagos, Nigeria
Email, including privacy and data-protection enquiries: [email protected]
Phone: +234 803 081 0015 · +234 803 302 8909